Customer Service

Welcome to the Appalachain Benefit Administrators Customer Service page for Members. This site offers our members the opportunity to request a new medical or drug card, check on the status of a claim, or contact us directly via e-mail. If you have specific questions or concerns please click on the "CONTACT US" link below.

Remember, our customer service team is here to serve you Monday through Friday, 9:00 am to 5:00 pm . Contact us at: (828) 926-4040.